FOUR QUESTIONS FIRST
What you're probably asking already.
- 01 What does it cost? The assessment is free. Before you commit a sample, we share our fee structure as a range. Exact fees appear in your assessment agreement.
- 02 Is our data safe? Your process and volume data stays confidential. NDA available before you submit.
- 03 How long does it take? Assessment report within 14 working days of sample receipt (Peninsular Malaysia; East Malaysia timelines confirmed at first contact).
- 04 What if we disagree with your number? First re-assay per batch by an independent third-party lab at our cost; further re-assays by agreement.